LAST UPDATED: 13-04-2023 | 12:00 PM
AppleSolution, or the term “us”, “we”, or “our” refers to the owner of this website and provider of the services. The term “you” refers to the user or viewer of this website or any of the services provided by AppleSolution. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from you.
In order for our sites, products, and services (collectively “services”) to function properly, we need to collect and use some of your personal information. We want you to understand what personal information we collect and how it is used.
This notice does not cover, and we are not responsible for, third-party websites or applications that may be linked from our services; linking to them does not imply an endorsement. We are not responsible for these websites or applications or any information they may collect. You should always review the privacy notice of any third-party website or application that collects your personal information.
While using our services or visiting any of our stores, we may ask you to provide us with certain personal information. Personal information refers to information that is linked or linkable to you and may include the information listed below depending upon which of our services you choose to use.
When AppleSolution provides you services, either remotely or in one of our stores, we may collect personal information from you, such as browser type, operating system, what you searched for, referring and exit pages, the dates and times of visits, and other site usage behaviour, Name, Contact no., Email, Brand, Product, International Mobile Equipment Identity ("IMEI") data, serial number, Any information that you provide to allow our technicians to access your device for servicing, Video or audio recording in our stores, for example security cameras in certain locations where permitted by law, An audio recording of your phone conversation with us.
Please be aware that if you are receiving services at your home or other location, the service provider may be able to view anything visible to visitors in your home, which may include personal information. For services such as technology consultations or in-home repairs, with your consent, the service provider may need to access your device to perform services requested by you such as changing settings, backing up your data, or provide technology set-up or advice. The service provider may need to take photographs of your device to confirm that it is damaged and has been repaired. Be aware that any information displayed on your device or surrounding areas may be visible in the photo.
We may leverage external data sources in order to provide context and background on the users of our services in order to improve customer experience, mitigate fraud or malicious activity, or comply with internal company and external regulatory requirements. We also draw inferences from the personal information we collect from you to potentially offer products or services that we believe would be a good fit for you (Note: at any time, you may choose to withdraw your consent to our use or disclosure of your personal information for marketing and promotional purposes by contacting us as outlined in the Where to Turn With Questions section of this privacy notice.)
AppleSolution may use your Personal Information to:
AppleSolution may share your personal information with companies that are affiliated (that is, that control, are controlled by, or are under common control) with AppleSolution. We may also share your personal information with non-affiliated companies to assist us in providing, maintaining and operating our services or marketing. These companies are required to comply with the principles set out in this notice and only use such information for the purposes for which it was provided to them; and There may be instances when AppleSolution may disclose personal information without providing you with a choice in order to protect the legal rights of AppleSolution, other affiliated companies or their employees, agents, and contractors; to protect the safety and security of visitors; to protect against fraud or for risk management purposes; or to comply with the law or legal process. In addition, if AppleSolution sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, AppleSolution may transfer your personal information to a third party as part of that transaction.
We use commercially reasonable, industry standard technical, administrative, and physical controls to protect your personal information, including encryption where appropriate; however, since the internet is not a 100% secure environment, we cannot ensure the security of information during its transmission between you and us. Accordingly, you acknowledge that when you transmit such information, you do so at your own risk. We will notify you of any confirmed security breach of your personal information to the extent required by and in accordance with state and Central law.
AppleSolution may update this Privacy Notice from time to time. If we make any changes to our Privacy Notice, we will change the modified date near the top of this page. You are advised to review this Privacy Notice periodically for any changes. Where applicable to the service you purchase, if we make material changes to this Privacy Notice, we will make best efforts to notify you of the material change electronically and seek your affirmative consent if necessary, under applicable law.
AppleSolution has implemented the following procedure that you may use to access, correct, or delete your personal information, or choose how your information is used, If
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that your child is accessing the services and providing personal information without your consent, please contact us using the information provided below in the Where to Turn With Questions section. We will take steps to remove personal information from our storage systems and terminate the account if we determine that a child under 13 has accessed the services.
If you have any questions about this Notice, about our website, product or service, or want to request access to, correction, or deletion of your Personal Information, or have a privacy-related complaint, you can contact us via:
Call: +91 70456 50666
OR by visiting our main Office:
138/ A, Powai Plaza,
Powai, Mumbai, Maharashtra - 400 076 [INDIA]